GoDogGo Company Information
IMPORTANT!
Please register your GoDogGo® RemoteFetch within 15 days of receipt of the unit in order to activate the 6-month warranty.
To register your GoDogGo Automatic Ball Launcher for the limited warranty, please send an email to warranty@godoggoinc.com and include all information requested.
Please include ALL information noted below:
- Customer Name
- Date of Purchase
- Place of Purchase
- Order Number (i.e. GDG-XXX)
- Serial Number (i.e. GDGXXXXXX 624-00XXX; found on bottom of unit or remote control)
GoDogGo Contact Information
Replacement parts are available at no charge upon request for:
Please provide your name, address, and unit serial number; we will be happy to send the parts at no charge along with replacement instructions.
- Spring
- Gear Set
- Launch Adjustment Ring
- Kicker/Pin – Launching Mechanism
- Ball Sensor – Motor Activator Switch
Please provide your name, address, and unit serial number; we will be happy to send the parts at no charge along with replacement instructions.
GoDogGo Company Information
Covered Under Warranty:
The GoDogGo® emoteFetch comes with a limited 6-month warranty on workmanship and defects in materials from the original date of purchase with proof of purchase and warranty registration. You must register the unit within 15 days of receipt for the warranty to be valid and in effect.
Not Covered Under Warranty:
Damages caused from pet, normal wear, improper use, overuse, use in inclement weather, abuse, neglect and/or failure to perform routine care and maintenance. Accidental damages, consequential damages, incidental damages or expenses, including damages to property are not covered under the limited warranty.
The GoDogGo® emoteFetch comes with a limited 6-month warranty on workmanship and defects in materials from the original date of purchase with proof of purchase and warranty registration. You must register the unit within 15 days of receipt for the warranty to be valid and in effect.
Not Covered Under Warranty:
Damages caused from pet, normal wear, improper use, overuse, use in inclement weather, abuse, neglect and/or failure to perform routine care and maintenance. Accidental damages, consequential damages, incidental damages or expenses, including damages to property are not covered under the limited warranty.
