Collection: Warranty & Parts

GoDogGo Fetch Machine comes with a limited 6 Month Warranty from date of original purchase through

Covered under 6 Month Warranty

GoDogGo Fetch Machine comes with a 6-month warranty on workmanship, defects in materials & standard replacement parts from original date of purchase with proof of purchase. Post 6 month warranty the standard replacement parts are available with a small Shipping & Handling fee for the life of the product. It is uncommon to need replacement parts within the warranty period unless GoDogGo is used excessively; should they be needed the standard replacement parts can be easily replaced. Warranty is non–transferable & valid to original purchaser only. It is recommended, but not required, to REGISTER GoDogGo Fetch Machine with serial number.
  1. Manufacturer's Warranty on Workmanship & Defects in Material
  2. Standard replacement parts available at no charge if needed during 6 month warranty period.
  3. Replacement parts available with Shipping & Handling fee for life of the product when outside 6 month warranty.

Not Covered Under Warranty

Damages caused from pet, overuse, normal wear, improper use. Damages due to use in inclement weather, water, abuse, neglect and/or failure to perform routine care & maintenance. Accidental damages, consequential damages, incidental damages or expenses, including damages to property are not covered under the limited warranty.

Customers who experience product issues please see DEFECTIVE MERCHANDISE POLICY & CONTACT GoDogGo, Inc. by email or phone at 316-941-1100 If product is deemed defective de to manufacturing defects & we are unable to quickly troubleshoot the issue, a replacement will be sent at no customer expense.

See more on POLICY PAGE

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